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AI-Driven CS Strategy & Operations Lead; Hybrid

Job in Seattle, King County, Washington, 98127, USA
Listing for: Docusign
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    AI Business & Operations, Business Analyst, Change Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 133000 - 207000 USD Yearly USD 133000.00 207000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven CS Strategy & Operations Lead (Hybrid)

Docusign is seeking a CS Strategy & Operations Program Manager to own and drive transformation programs across Customer Success. You will lead cross-functional initiatives, align with senior leaders, and deliver measurable business value while leveraging AI tools to enhance reporting and risk mitigation.

Reporting to the Senior Director, Customer Success Strategy & Analytics, you will influence through executive communications, design strategic plans, and ensure adoption of key initiatives

The AI-Driven CS Strategy & Operations Lead (Hybrid) role at Docusign is now open for applications in Seattle, WA, United States.

We would love to welcome a new AI-Driven CS Strategy & Operations Lead (Hybrid) to our group in Seattle, WA, United States.

For the AI-Driven CS Strategy & Operations Lead (Hybrid) position at Docusign, we are reviewing applications now.

Step into the AI-Driven CS Strategy & Operations Lead (Hybrid) role at Docusign in Seattle, WA, United States and grow with us.

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