Program Manager, Retail Architecture & Design

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer.

As a Program Manager at Ware Malcomb, you will lead the successful delivery of projects for assigned accounts by setting strategic direction, establishing clear standards, and overseeing execution from design through construction. You will serve as the primary point of contact for a key client managing communication flow, coordinating consultants and internal teams, and aligning project delivery with client goals. In this role, you will also support team development, maintain schedules and financial forecasts, and help build scalable program structures that ensure consistency, efficiency, and long‑term client success.

• Accomplish strategic objectives by overseeing multiple project activities
• Plan and monitor overall program execution
• Project coordination and project team management
• Create and maintain program budgets
• Manager resources across multiple projects
• Stakeholder communications, negotiations, and problem-solving
• Communicates job expectations by planning, monitoring, appraising, and reviewing job contribution
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and prepare action plans
• Implement production, productivity, quality, and customer-service standards by resolving problems, completing audits, and identifying trends determining system improvements, and implementing change
• Meet financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions

• 10+ years of experience within the field of architecture, construction or real estate and a minimum of 5 years of management experience
• Program Management experience including staffing, planning, and people management, managing performance and profitability, financial planning, promoting process improvement and strategic planning
• Adept at dealing with complexity, analyzing information, conflict resolution and implementing company vision
• Highly analytical and organized
• Excellent teambuilders
• Great negotiator and influencer
• Must have exceptional leadership and communication skills.
• Preferred equivalent of a Bachelor’s Degree in Architecture or related field

This is a full-time, long-term position.

Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, planning, interior design, civil engineering, branding, building measurement, structural engineering and MEP services to clients throughout the world.

With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, and public/institutional projects.

For six consecutive years, Ware Malcomb has been ranked as the #1 Industrial Sector Architecture Firm by Building Design + Construction Magazine. The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record s Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine's Top 100 Giants. For more information, visit Ware