Technical Writer

Overview

Seattle City Light is hiring a Technical Writer. In this position, you will work with a second technical writer to support a team of standards engineers and subject matter experts. The standards define the utility's best practices and compliance with these standards is mandatory for all City Light employees, contractors, and suppliers.

• Create and edit technical documents, such as design standards, construction standards, material standards, work practices, handbooks, and reports, as well as organizational procedures.
• Manage the publishing process for documents, including review cycles with teams and stakeholders.
• Project management of more complex publications, such as handbooks and a stock catalog.
• Coordinate the production and revision of CAD drawings with a technical resources team.
• Maintain a SharePoint site.
• Maintain electronic standards history files.
• Work with electrical engineers to develop and revise technical documents.

This position reports to the Supervisor of Standards Engineering.

Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. We strive to keep Seattle's electricity affordable, reliable, and environmentally sound. We are a national leader in energy efficiency and environmental stewardship.

• Technical writing and editing - Revise or create documents and perform content editing and copyediting following the Standards Style Guide. Coordinate review cycles with subject matter experts until approval to publish is obtained.
• Document formatting and production - Edit and apply style-based formatting to documents including tables and figures. Create and update templates, including layout, design, and style definitions.
• Graphic design - Coordinate production of new or revised CAD figures and incorporate images into documents. Perform minor digital editing of photos.
• Publishing - Manage the publishing process from project initiation to final publishing on a digital library site for a large library of technical documents and books.
• Archive/library management - Manage a library and archive of digital documents.
• Project management - Manage all steps of larger document production, including review cycles, coordination with an external printer, and stakeholder communications.
• SharePoint maintenance - Manage and maintain a team SharePoint site, including updating webparts, menus, lists, forms, and other tools within the site.

In addition to the skills and experience listed below, a successful applicant will have a commitment to creating fair and equitable outcomes and has:

• A certification in communications, English, technical communications, technical writing or other relevant field.
• Proficient user of word processing and spreadsheet programs.
• Experience with Adobe Creative Suite or similar print design software, or other combinations of education and/or relevant experience.

You will be successful if you have the following experience, skills, and abilities:

• Expert-level proficiency in Microsoft Word (styles, templates, complex tables).
• Expert-level proficiency in Adobe Acrobat Pro.
• Proficiency in managing the writing, editing, and production of technical or instructional documentation.
• Writing and/or editing experience at an electric utility, other utility, or engineering firm.
• Expert-level proficiency in SharePoint.
• Intermediate proficiency in Excel and Photoshop or similar software.
• Electronic publishing experience, including document revision management.
• Project management for publications, including multi-stage review cycles, document revision, stakeholder communications, and schedules/deadlines.
• Ability to lead meetings and facilitate conversations with stakeholders to communicate expectations and desired outcomes.
• Ability to work as a team member in a culturally diverse workforce.
• Possess technical research skills.
• Self-starter with the ability to manage multiple projects simultaneously.
• Ability to provide and receive feedback in a respectful, positive manner.

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