UX Content Designer, Retail Ads

Staff UX Content Designer

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations.

Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

Responsibilities:

• Drive the development of innovative UX writing and content design solutions to complex user, product, and business problems.
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
• Partner with design, research, and cross-functional partners to develop and document content design for GenAI use cases and guide teams from strategy to evaluation.
• Define and drive UX content design frameworks for GenAI experiences, including principles, patterns, and systems.
• Develop content strategies to improve GenAI experiences, by analyzing or anticipating user needs and gaps, creating ideal responses, and defining model behaviors.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.