Customer Programs Manager, Lifecycle & Events

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world.

To this end, we have put intentional focus on creating equitable work spaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

We are passionate about building a world-class marketing team, as we believe that exceptionally talented people are the key to delivering an outstanding customer experience at every stage of the lifecycle. Working alongside our team of brilliant and experienced individuals, you will be provided an invaluable opportunity for growth.

We are seeking a tenacious Customer Programs Manager, Lifecycle & Campaigns to join our Marketing team. This role is focused on the execution and optimization of customer adoption programs and communications across the lifecycle, ensuring they receive timely, relevant, and engaging experiences that drive product adoption and retention.

You thrive in execution-heavy roles where precision, organization, and cross-functional collaboration are essential. You love turning strategy into action—owning programs end to end, managing details at scale, and continuously optimizing performance based on data and customer engagement.