Concierge - REN

Concierge - REN page is loaded## Concierge - RENlocations:
REN, Seattle, WAtime type:
Full time posted on:
Posted Yesterday job requisition :
R0179748
** ABOUT GREYSTAR
** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit .
** JOB DESCRIPTION SUMMARY
** REN has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
** JOB DESCRIPTION
*
* Schedule:

Wednesday - Sunday 3:00pm - 12:00amIn addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
*** What your day might look like
**** Being part of a team and having fun while providing excellent customer service
* Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
*** What we are looking for
**** Excellent customer service and someone who can interact with a diverse group of people
* Professional in dress & communication skills
* Strong organizational skills with high attention to detail
* Knowledge about the neighborhood to assist residents and guests
* Proficiency in using computers, internet, and basic software
*** What sets us apart:
*** Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we’re looking for you!
* Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
* Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
* Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
* Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
* Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
* Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
* Assists the community team with scheduling, planning and organizing resident activities and programs.
* Keeps detailed information on local area…