Call Center - BDC Receptionist
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-05-16
Listing for:
Honda of Seattle
Full Time
position Listed on 2026-05-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants.
PositionDealership BDC/Call Center Support Specialist (Full Time Position)
ScheduleWednesday – Friday 7am–6pm, Saturday 7am–5pm
Responsibilities- Answers incoming Service Department phone calls and takes initial information from the caller.
- Communicate with callers and visitors in a professional, friendly, and efficient manner.
- Confirm strategic questions to best determine the customer’s needs.
- Obtain and update basic vehicle information during each call.
- Assign service appointment time and relate information to customers.
- Communicate messages to the appropriate parties in a timely manner.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance and exhibits a high degree of professionalism.
- Make outbound phone calls with the goal of selling a service appointment.
- Other duties may be assigned.
- Health/dental/disability coverage available after 60 days for full-time employees.
- Paid vacation after 1 year.
- 401k.
- 401k company match program.
- Paid sick leave.
- Career path in all departments.
Starting at $23.00 per hour.
ApplicationMust submit a resume for consideration.
Equal Opportunity StatementHonda and Toyota of Seattle is an Equal Opportunity Employer.
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