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Senior Scale CSM: Adoption & Growth –Accounts
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-07
Listing for:
Medium
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Medium is seeking a Senior Customer Success Manager to oversee a portfolio of 35–38 accounts in Seattle. This role focuses on enhancing customer loyalty and driving value-based outcomes through effective management and coordination.
The ideal candidate will have over 12 years of experience in customer-facing roles, particularly in managing sub-$200k ARR accounts. The position includes opportunities for education, support, and collaboration across functions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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