Client Services Representative

LOCATION & WORK SCHEDULE

PLEASE NOTE:

This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate flexibility.

The Client Services Representative is responsible for activities including, but not limited to: client account management, settling client complaints/disputes, taking credit card payments, and other projects as needed by the department manager. This is an in‑office role located in our downtown Seattle location.

• Have 1 year customer service experience.
• Have professional phone and email etiquette.
• Have the initiative to work independently and thrive in a team environment.
• Have dedicated thinking and problem‑solving skills.
• Have proficient skills in Microsoft Office suite.
• Experience in Salesforce or the insurance industry is a plus.
• Have the ability to deliver customer support like you expect to receive it, with excellence.
• Have the ability to be organized, be a multi‑tasker, and exercise excellent judgment on prioritization within a high‑volume transactional environment.

Compensation: $21.30/hr DOE.
Incentive Compensation: Eligible for monthly commission.
Benefits: Medical, dental, vision insurance and 401(k) matching.

Lending Tree is a leading online lending marketplace that connects consumers with multiple lenders for mortgages, personal loans, credit, savings, and insurance products. The downtown Seattle office is located in Pioneer Square and offers a collaborative work environment for over 150 professionals.

We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

• Providing closed captioning during video interviews and/or utilizing Zoom Chat.
• Providing interview materials in larger font size print.
• Allowing service animals during on‑site interviews.
• Providing reserved parking for on‑site interviews.
• Providing written feedback during the interview process.
• Conducting interviews fully remote as opposed to on‑site.