Concierge - Olivian

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business.

The Olivian has an immediate opening for an experienced Concierge. Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.

• Up to 40% housing discount at Greystar communities
• Cell phone allowance
• Monthly bonus incentives
• Robust benefits and perks package

• Being part of a team and having fun while providing excellent customer service
• Greets prospects and residents as they enter the office/leasing area and ensures the comfort of prospects and visitors while they wait to speak with a team member
• Answers phone calls, routes all calls to the appropriate team member
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
• Ensures clubhouse amenities are in proper condition before leasing office opening each morning
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships with concierge vendors
• Manages package deliveries and alerts residents within 24 hours
• Maintains tracking logs for equipment rentals, dry cleaning services, and other services
• Assists community team with scheduling and organizing resident activities and programs
• Manages loading dock and/or elevator schedule for move‑ins and move‑outs

• Excellent customer service and the ability to interact with a diverse group of people
• Professional in dress and communication skills
• Strong organizational skills with high attention to detail
• Knowledge about the neighborhood to assist residents and guests
• Proficiency in using computers, internet, and basic software

• Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
• Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet)
• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance
• Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
• Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays

The hourly range for this position is $22.00 - $24.25.

• In addition to the base salary, the role may be eligible to participate in a quarterly or annual bonus program based on company performance (Corporate Positions)
• In addition to the base salary, the role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs (Onsite Property Positions)

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (). If you receive suspicious requests, please report them immediately to