Customer Service & Sales Representative

As a Customer Service & Sales Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. This is a full‑time position with a consistent schedule – no nights, weekends, or holidays.

The pay range for this position is $20.25–$25 per hour, depending on experience. The guaranteed minimum wage is $20.25 per hour and you can earn up to $1,000 per week through incentives, paid weekly.

Earn one day of sick time off for every 8 weeks worked full‑time.

• Paid training on our proven systems for customer delight
• Warm leads sent directly to you for service sales
• Company car during work hours (gas and insurance included)
• Stable, consistent work schedule
• Fun, team‑celebrated culture that rewards success
• Ongoing training and development opportunities
• Branded, comfortable uniforms
• Promotion from within – advancement opportunities

• Generate price quotes to sell Molly Maid cleaning services – meet with warm leads in their homes and over the phone.
• Grow and retain customers – answer phone calls with a smile, book estimates and cleans for valued customers.
• Communicate with customers and leads in a friendly, positive, and professional manner.
• Close the loop on any open estimates or sales to ensure completion.
• Promote our culture and team – embody teamwork and maintain a positive attitude.
• Enhance customer satisfaction – assess needs via phone, email, and other channels, resolve concerns, provide solutions, and follow up for resolution.

• You feel energized when talking with customers over the phone.
• You can work with a variety of people and thrive in a team environment.
• You meet customer expectations and deliver an experience that generates referrals.
• You take pride in attention to detail and a job well done.
• You are comfortable with computers and Microsoft Office.
• You have strong interpersonal, oral, and written communication skills.
• You can multi‑task, prioritize, and manage time effectively.

Minimum requirements to be considered for this position:

• Legally authorized to work in the United States.
• Complete a background check.
• Hold a valid Washington driver’s license with a clean driving record.
• Available to work Monday through Friday, 8 a.m. to 5 p.m.
• Bilingual English/Spanish is helpful but not required.