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Client Care Advocate — Escalations & Support
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-18
Listing for:
Ncr
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
NCR Atleos seeks a dedicated customer support professional to assist agents, manage daily scheduling, and monitor QA for agent performance. The role involves diagnosing ATM-related issues, liaising with Technical Support and Account Managers, and ensuring accurate ticket records.
You will handle inbound/outbound calls and maintain high service levels. Ideal candidates will have strong communication, multitasking abilities, and experience with call handling in fast-paced environments.
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