Multilingual Guest Services Rep: Mandarin/Korean/Japanese
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-21
Listing for:
V.Ships Leisure
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Language/Bilingual
Bilingual
Job Description & How to Apply Below
MSC Cruises is seeking a Guest Service representative to support guests in a high-end hospitality environment. The role requires fluency in English and proficiency in at least two Asian languages, with a focus on Japanese, Korean or Mandarin.
You will resolve inquiries, handle conflicts and provide empathetic service to ensure memorable experiences for guests. The position emphasizes strong communication, active listening and the ability to remain calm under pressure in dynamic onboard or port
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