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Customer Experience Specialist

Job in Seattle, King County, Washington, 98101, USA
Listing for: Trident Seafoods
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Position: CUSTOMER EXPERIENCE SPECIALIST
Trident Seafoods -  - Responsibilities:
Serve as primary contact for customer accounts, delivering responsive communication throughout the customer lifecycle;
Coordinate with operations, logistics, and sales teams to support orders;
Manage order flows and resolve issues to ensure on-time, in-full delivery;
Provide customer insights, documentation, and order updates to support sales activities;
Analyze trends in service metrics and provide proactive insights to support relationships
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