Title Clerk

Company Description

Key Savvy is a Public Benefit Corporation focused on making private party vehicle transactions safer and easier through technology, trusted partnerships, and a customer-first culture. The company supports consumers by verifying ownership and payment to guarantee clear title transfer between buyers and sellers. Key Savvy also partners with peer-to-peer marketplaces to facilitate secure transactions, increase customer trust, and create new revenue streams.

Credit unions use Key Savvy to streamline direct auto loan funding, reduce operational risk, and improve member experiences. Dealers rely on Key Savvy to purchase vehicles from out-of-state private sellers by validating titles, resolving liens, and handling title transfers.

The Title Clerk is a full-time, on-site role based in Seattle, WA, responsible for managing vehicle title documentation and supporting smooth private-party transactions. Day-to-day tasks include reviewing and processing title paperwork, ensuring compliance with state and federal regulations, and coordinating with buyers, sellers, dealers, and credit unions. The role involves verifying ownership details, resolving discrepancies, maintaining accurate records, and preparing documents for lien release and title transfer.

The Title Clerk collaborates closely with customer support and operations teams to answer title-related questions, provide clear guidance, and help customers complete their transactions efficiently. This position requires careful attention to detail, strong documentation practices, and consistent adherence to Key Savvy’s standards for accuracy and security.

• Knowledge of vehicle titling, registration, and lien processes; prior dealership, DMV, escrow, or financial services experience is beneficial.
• Strong customer-facing skills, including Customer Service and Communication, with the ability to explain title processes clearly and professionally.
• Experience with Notary services and Escrow-related procedures or similar document verification and closing processes.
• High level of accuracy, organization, and attention to detail when reviewing legal documents and data.
• Proficiency with office software and digital document management systems; ability to learn new tools quickly.
• Demonstrated reliability, discretion, and integrity when handling sensitive customer information and financial details.
• Foundational Accounting skills or experience handling payments, reconciliations, and transaction records.
• High school diploma or equivalent required; additional coursework or certification in automotive title work, notary, or accounting is a plus.