Spa Front Desk Receptionist

Description

As one of the nation’s premier private athletic clubs and a Seattle institution, The Washington Athletic Club (WAC) is not simply a place to work, but a place to belong. The WAC features extensive amenities, such as fitness centers, a stunning pool, three restaurants, a hotel, a spa, banquet halls, and more. Built in 1930, our beautifully maintained 21-story building in downtown Seattle has landmark status.

The WAC is seeking individuals who are dedicated to being the best and are willing to embrace the Club’s five core values:
Leadership, Excellence, Integrity, Service and Sensitivity.

The Spa Coordinator oversees the front desk and member service coordination at the WAC spa. They coordinate scheduling, payments, and other administrative tasks.

We are seeking a Part-Time team member who can fulfill the following schedule:

• Saturdays 8:30am- 5pm
• Tuesday
  - Thursday 9:30am-1:30pm

• Welcome members and guests warmly, providing personalized attention
• Handle front desk duties such as answering the phone, offering information on services and products, and making/rescheduling appointments
• Provide administrative support to service providers, managing client files and maintaining the spa environment
• Work closely with the Spa Manager and other Spa Team Members to market, promote, and improve programs and services
• Assist the Spa Manager in daily tasks such as cash balancing and inventory management
• Participates in Spa staff meetings as needed
• Other duties as assigned.

• A minimum of two (2) years of experience as a spa or salon receptionist
• High school diploma or equivalent
• Strong communication skills and a customer service mindset.

• Pay: $23.00/hour

• Paid Time Off (PTO) – accrues at a rate of .0519 hours per hours worked to a maximum of 108 hours per year
• 401(K) with employer match
• Employee Assistance Program
• Fitness Reimbursement Program
• ORCA Passport Program
• Pet insurance available
• Free daily meal (soup/salad bar)
• Discount on spa services and products
• Reciprocal Service Program: 1 free spa service per month (60-minute massage or equivalent)