Admission Attendant, On-Call
Listed on 2026-08-03
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Customer Service/HelpDesk
Customer Service Rep
- Location 705 PIKE STREET,Seattle, WA, ,United States
- Base Pay $21.30 - $22.18 / Hour
- Job Category Event Services
- Employee Type Union OC
- Required Degree High school
- Manage Others No
Most people are familiar with the Seattle Convention Center (SCC) because we host a large variety of meetings, events, and conventions. That is the primary role we play – the Center provides a venue in which people gather from around the region, the nation and the world to share ideas, celebrate and learn.
But our role goes well beyond that. The Center has a longstanding commitment to positively impact the lives of those in our region and beyond, advancing the common good. The legacy of our civic actions for the community holds as true today as when we opened our doors nearly three decades ago. Read more about our Community Impact here .
Employees are the heartbeat of this extraordinary service culture and contribute to our collective success in the vibrant core of downtown Seattle.
Position SummaryTo assist the Event Services Department successfully fulfilling the needs of the clients, related to accessing the event space, for each event. Acting as a "front line ambassador" for the Convention Center, typical assignments may include, but not be limited to: greeting guests and providing directions, taking tickets or checking passes/badges, and providing general information about Seattle.
This is an On-Call position, meaning there is no guarantee of how often you will work. Shifts are assigned based on event activity, seniority, and your own reported availability. Shifts may be scheduled any time during the day, nights, weekends, and/or holidays.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
- Greet guests in a friendly, service-oriented manner
- Take tickets and check badges/credentials of guests entering event space
- Assist guests with coat check services when required
- Provide directions and general information about downtown Seattle and places of interest in the area
- Respond to questions and inquiries about daily event activities in SCC and nearby public facilities
- Act upon concerns and/or complaints from guests (referring them to the appropriate supervisor when necessary)
- Assist in crowd management to ensure that entrances, stairways, corridors and escalators landings remain clear for the safety of guests
- React calmly and productively in various situations and respond to multiple questions and inquiries in a professional, pleasant manner. Provide strong customer service and communications skills
- Maintain a team-oriented, working relationship with co-workers, subcontractors, and guests
- Effectively use a two-way radio for communication with various departments within SCC
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; stand/balance; use hands and arms to reach, handle, or feel; turn or twist; talk and hear; and smell. The employee is occasionally required to stoop, kneel, or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration. The noise level in the work environment is usually moderate.
Minimum Qualifications- High school diploma or general education degree (GED)
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