FinTech SaaS Support Specialist
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-17
Listing for:
Doist
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
DAT is seeking a dedicated Customer Support Representative for its Seattle team. You will be the first point of contact for customers, handling inquiries via phone, email, and live chat with empathy and precision.
Responsibilities include troubleshooting issues, documenting feedback, and collaborating with cross-functional teams to improve our fintech solutions and customer experience. 1–3 years of experience preferred; PST hours 9–5; CRM tools like Zendesk/Hub Spot/Freshdesk are a plus.
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