Strategic SaaS Customer Success Manager (AI
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-17
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Salesforce is seeking a Customer Success Manager to ensure high-value customers achieve strong ROI with the Signature Success Plan. The role blends coaching, project management, and advisory duties, serving as the trusted partner across the customer lifecycle.
You will guide strategic adoption of Slack features, manage key stakeholder relationships, and drive value delivery while coordinating cross-functional teams to meet customer goals.
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