Customer Service Operations Lead Time Excellence
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-29
Listing for:
Southwest Airlines
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Airport Operations & Services
Job Description & How to Apply Below
Southwest Airlines in Seattle seeks a Supervisor Customer Service to lead Customer Service Agents, Operations Agents, and Skycaps, ensuring safe, friendly, and on-time service for customers.
The role coordinates with all airport departments to maintain on-time performance, respond to inquiries, and resolve issues, while monitoring schedules, training, and daily reports. This leadership position also supports performance improvement and labor contract adherence.
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