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Global Customer Support Enablement Principal

Job in Seattle, King County, Washington, 98127, USA
Listing for: Workday
Full Time position
Listed on 2026-09-01
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 164000 - 246000 USD Yearly USD 164000.00 246000.00 YEAR
Job Description & How to Apply Below

Workday is seeking a Global Customer Support Role Excellence Principal to lead enablement for the Customer Support team within the Customer Experience Activation Hub. The role balances program requirements with individual readiness, partnering across cross-functional teams to ensure scalable, effective enablement initiatives globally.

You will craft and validate various enablement initiatives, coordinate with Professional Services and other CX teams, and drive program prioritization and delivery

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