Senior Program Officer, SmileMobile

Senior Program Officer, Smile Mobile

Are you passionate about improving the health of our communities? Arcora Foundation is dedicated to improving health equity by partnering with communities to prevent oral disease, transform health systems and increase access to dental care. Our long-term vision is that all people can enjoy good oral and overall health, with no one left behind.

We're seeking a Senior Program Officer, Smile Mobile to lead the Foundation's mobile dental program and facilitate community partner connections. In this role, you will serve as the clinic director responsible for the oversight of the day-to-day operations of the Smile Mobile program (mobile dental clinic), staffed primarily by contracted clinicians, volunteer dental professionals, and administrative staff. The Smile Mobile program operates 30 – 32 clinics annually (averaging 1
-2 weeks duration). You will partner with Arcora colleagues, community partners, and public agencies to identify prospective clinic sites for the Smile Mobile throughout the state of Washington.

We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position in Western Washington varies between $92,900 – $145,700. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and Tri Forza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Essential Responsibilities include the following:
The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and Tri Forza reserve the right to change the responsibilities at any time with or without notice.

• Cultivate relationships with local communities, nonprofit organizations, healthcare organizations, and local health jurisdictions cross the state of Washington, prioritizing areas and communities furthest from health equity, to understand the oral health care needs and goals of the local residents to ensure that the Smile Mobile program is increasing access to care in the communities that need it most.
• Lead and manage clinic operations, including scheduling clinics; supporting logistics coordination; ensuring the clinics meet all necessary federal, state, and local compliance and licensing requirements; ensuring the security and accuracy of patient and services data captured in the electronic dental records system; and proactively managing the Smile Mobile budget and contracts.
• Oversee service delivery, including assuring the provision of high-quality, culturally relevant services delivered in a safe and effective manner and supporting referrals for additional care and education that patients may need to meet their health goals.
• Lead and manage the team of FTE staff, volunteers, and contractors (i.e., dentists, hygienists, assistants) who work on the mobile dental clinic and drivers who deliver the van from site to site, including recruiting, contracting, and the provision of ongoing training to ensure the Smile Mobile is able to deliver high-quality, culturally relevant care; and managing work schedules to ensure the Smile Mobile is fully staffed during its clinics to support operations and service delivery.
• Lead and manage the team in training dental therapy and dental students to ensure successful community rotations and preceptorships.
• Engage with staff and external partners to identify community-driven approaches to eliminate oral health disparities within communities. Partner with key collaborators to develop performance indicators to evaluate effectiveness.
• Oversee the maintenance and safety of the Smile Mobile, including ensuring the mobile unit is regularly serviced, safe, and roadworthy; managing equipment and supplies; implementing infection prevention and control policies and…