Product Designer; Loans

Responsibilities

• As a Staff Product Designer, it will be your responsibility to imagine the future of personal finance by driving new initiatives, setting a high standard for excellence, and collaborating closely with a multi-disciplinary set of stakeholders. You will communicate, evolve, and execute a strong product design standard that showcases SoFi as a leader in financial innovation
• In addition, you’ll coordinate with designers from other product areas to align the larger SoFi ecosystem, contributing to short and long-term strategic direction, creating and maintaining high visual standards, and maintaining a strong focus on user needs
• Strong craft is a must — with a strong foundation in interaction and visual design, you understand what it takes to digest a complex problem and create simple, usable, and scalable solutions
• SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth, we need great talent. And that starts with you
• Use a design thinking process toward establishing and executing vision for the team initiatives
• Develop user-centered design solutions based on research, member insights, and industry best practices
• Challenge the status quo, push innovation, and inspire people toward a unified outcome
• Work across the entire product life cycle and make an impact at different stages of the product: building vision & strategy, ensuring all the loose ends are tied up when executing, and making sure everything is properly specified for engineering to build
• Collaborate closely with Research, Product Management, and Engineering partners to iterate and drive programs forward
• Collaborate with product designers working on other projects to drive alignment and consistency across the entire user experience
• Create system maps, user flows, prototypes, and page-level specs to communicate design decisions to a variety of stakeholders
• Collaborate with our design systems teams to leverage and improve templates and components
• Prototype user experiences to investigate with stakeholders and end-users and to drive internal alignment
• Contribute toward growing and scaling design best practices across the broader company and within the Design org

• Generous vacation and holidays
• Paid parental leave for eligible employees
• 401(k) and education on retirement planning
• Monthly contribution up to $200 to help you pay off your student loans
• Great health & well-being benefits including: telehealth parental support, subsidized gym program
• Comprehensive health, vision, dental, life insurance, and disability benefits
• Fertility and family planning options
• Flexible time off
• Free financial classes
• Tuition reimbursement on approved programs, up to $5,250 per year

• Experience in using design thinking tools like design sprints to bring together stakeholders and align points of view based on business and user needs
• A strong understanding of when and how to use metrics to inform design and measure success
• Experience presenting work and rationale to senior leadership and advocating for user needs in the context of business and technology drivers
• Expertise in mobile and web UX best practices across iOS, Android, and responsive web
• 8+ years of experience working in product design/UX roles
• Experience setting and managing design priorities through planning and execution
• Ability to translate user research, user needs, and product data to make informed design solutions
• Strong expertise in standard design tools (i.e., Figma, Adobe Creative Suite)
• Experience collaborating with cross-functional partners to define product strategy
• Strong collaboration skills across cross-functional teams including Research, Product Management, Engineering, and Marketing
• Passion for team building and development of the broader design team culture
• Strong written and verbal communication skills with a talent for detailed articulations of strategy and processes, and leading cross-functional meetings to align teams
• Experience working on personal finance, home loans, data visualization, e-commerce, and social experiences
• A passion for turning complexity into usable, beautiful experiences
• Experience working on products in both B2B and B2C companies
• Experience working with remote teams and stakeholders