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Lead Principal User Researcher — Voice Customer

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-29
Job specializations:
  • Design & Architecture
    AI Business & Operations, UI/UX Design
Salary/Wage Range or Industry Benchmark: 181000 - 245000 USD Yearly USD 181000.00 245000.00 YEAR
Job Description & How to Apply Below
Position: Lead Principal User Researcher — Voice of the Customer

Amazon seeks a Principal Researcher to design and lead cross-organizational Voice of the Customer initiatives for its senior leadership. You will translate insights into organizational strategy and ground transformations in evidence, not assumptions.

You will guide end-to-end user research influencing product and experience strategy, partnering with SVP/VP/Director levels to shape the company's next phase of growth.

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