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Senior AI Conversation Designer — Voice & Content Strategy
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-13
Listing for:
Amazon
Full Time
position Listed on 2026-08-13
Job specializations:
-
Design & Architecture
UI/UX Design, Product Designer
Job Description & How to Apply Below
Amazon’s Customer Service UX team seeks a Sr. UX Conversation Designer to shape voice, tone, and personality across customer service products.
You’ll collaborate with UX research, design, engineering, ML scientists, and product managers to plan, design, and develop features throughout the lifecycle. This role also involves UX writing and content design for innovative customer features, conducting A/B tests, and building guidelines while contributing to AI/LLMs and a scalable conversation design
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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