UX Designer, Device and Services Design Group - Emerging Design

Description

We're looking for a UX Designer who is customer-obsessed and eager to invent on behalf of customers across Alexa's growing ecosystem. In this role, you'll design experiences that span UX, visual and voice interfaces across Alexa devices, consumer hardware, and wearables, helping customers get things done, stay connected, and interact with their world more effortlessly. You'll transform interactions at home and on the go into intuitive, personal experiences that feel seamless and delightful.

This is a high-ownership role where you'll operate with autonomy, bias for action, and a builder's mindset. You'll be driving 0-to-1 product launches on emerging products, shaping agentic customer experiences, and pushing the boundaries of what ambient, multimodal AI can do for people every day. If you thrive in ambiguity, love working across device form factors, and want to define new consumer experiences from the ground up, this role is for you.

Key job responsibilities

- Lead end-to-end design of features, from early-stage concepts that build stakeholder conviction, through to production-ready execution alongside engineering.

- Deliver high-quality designs and assets with a sharp eye for typography, layout, motion, iconography, and detail.

- Partner with designers across Alexa to adopt, extend, and contribute to shared design systems and libraries - raising the bar for the broader team.

- Incorporate insights from Alexa research, conduct secondary research, and co-lead user studies to validate decisions and reduce ambiguity.

- Collaborate with product managers, engineers, researchers, marketing, and business development to keep the customer at the center of every decision.

- Identify and document new patterns, best practices, and reusable components, thinking beyond your immediate project to scale impact.

A day in the life

You'll support products across their full lifecycle - from emerging concepts in their early stages to launching products heading to market - which means you'll design net-new concepts for Alexa devices and consumer hardware, dream up new ways to solve long-standing problems, and partner with product managers, engineers, and researchers to refine product offerings. One week you might run user research to test how customers interpret and respond to the experience you're designing, while another week you might build a working prototype for an agentic, multimodal experience across voice and visual interfaces.

No matter what, you'll operate with ownership and autonomy throughout your day.

About the team

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio - including Echo speakers, Echo Show smart displays, Fire TV, Fire Tablets, Kindle, Echo wearables like Buds and Frames, Alexa+, the Alexa app, and related smart home experiences. We work at the intersection of design, product, and engineering, creating meaningful hardware and software experiences that enhance customer lives.

We believe in thinking big, storytelling, and crafting the "why" behind everything we ship.

Basic Qualifications

- 3+ years of design experience

- Experience working with stakeholders to plan and execute programs that are strategic in nature

- Experience in delivering design solutions for projects of large scope and complexity

- Experience developing solutions and executing plans on complex projects

Preferred Qualifications

- Experience defining and maintaining design patterns and UX standards

- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

- Experience designing in an agile development environment

- Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography

- Experience with voice interface, natural language or multimodal design

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and…