Student Affairs Coordinator; Hybrid in Seattle, WA

Title:
Student Affairs Coordinator
Department:
Student Affairs
Classification:
Full-Time, Staff, Non-Exempt, Hourly
Reports to:
Director of Student Affairs/Student Engagement
Location:
Seattle, WA - Hybrid
Starting Salary: $24.50 per hour

Position Overview

The Student Affairs Coordinator is part of the university Student Affairs Team and serves as the primary point-of-contact for students and prospective students at the assigned campus location as well as online students across the university. The role serves as a key link for students to other service offices across the university including but not limited to: admissions, registration, financial aid, student accounts, international student affairs (including visa/I-20 processing), and veterans’ services.

The Coordinator advises and counsels students on enrollment, degree progress, satisfactory academic progress (SAP), program changes, graduation applications, transcript requests, and other student records issues. The position may also provide support to students with manual registration tasks (overloads, drops, prerequisite overrides, hold clearances), change-of-status requests (e.g., non-matriculate registrations, leaves of absence), and compliance with FERPA and related record-keeping. In addition, the Coordinator may supervise 2–3 work-study students and acts as a liaison among multiple offices to ensure seamless student affairs.

Essential Job Functions

Primary Duties & Responsibilities 50%

• Responds to inquiries from applicants, students, and faculty in person, by phone, mail, and e-mail. Refer students to appropriate staff and resources.
• Supports Antioch University’s school model and serves as subject matter expert in student affairs and programming.
• Liaises with academic-departments and student service teams to process registrations, clear holds, and manage record-keeping (e.g., manual registration overrides, program changes, transcripts, FERPA requests, degree audits, graduation applications, and enrollment/degree verifications).
• Responsible for the processing of incoming application materials, including document preparation, imaging, indexing and management of the audit of the records.
• Represent the student success area in new student and faculty orientation. Includes creating necessary student success materials for faculty and staff to support their work with students.
• Acts as lead for work-study students as needed to monitor timely flow of the importing of web inquiries and distribution of informational packets.
• Generates correspondence, mailing labels and contact lists as needed or requested.
• Support students and registrar in course registration, incomplete requests, leaves of absence, and withdraws.
• Monitors early alert systems of performance and academic progress risk, thus identifying and providing timely interventions for those in need.

Veteran & Military-Connected Students 30%

• Serve as the school certifying official (SCO) for Veteran and military-connected (VMC) students.
• Collaborate with the University DoD Point of Contact for the university to ensure academic catalog compliance and approval, VMC events on campus, and community resources for this student population.
• Serve as the campus liaison for VMC students at the campus location. Conduct informational meetings with new and incoming VMC students to familiarize them with navigating campus processes and procedures and the VA/VBA benefits timeline.
• Maintain a professional knowledge base on policies and best practices related to VMC students and participate in regular professional development to ensure that professional knowledge is current.

Support International Students & Principal Designated School Official (PDSO) 15%

• Serve as the campus Principal Designated School Official (PDSO)/Designated School Official (DSO). Maintain positive engagement with the university liaison for International Student Affairs.
• Work with admissions staff and with other DSOs to keep student records up-to-date and accurately entered into SEVIS;
  Keep abreast of changes or updates to the Student Exchange Visitor Program regulations and guidance through membership to professional associations of international educators;…