Museum Education Specialist

• Location 120 6TH AVE N STE 100,Seattle, WA, ,United States

Reports to:

Senior Manager of Museum Education

Department:
Education + Public Programs

Supervises:
Does not supervise others

Work Schedule:

40 hours per week, 5 days per week, hybrid work eligible. This role requires occasional night and weekend hours to support events, programs, and community partnerships.

The Museum Education Specialist's primary goals are to maximize onsite experiences for K-12 education groups, youth visitors, and families and to provide exceptional and engaging service that embodies our mission and welcoming culture. The Museum Education Specialist focuses on educational workshops and activity facilitation, camp coordination and supervision, and on-site programming support. They will collaboratively develop curriculum, tour scripts, and self-guided materials.

The Museum Education Specialist is an integral member of our team and must be able to interact with the general public, families, students, teachers, and groups.

• Facilitate and lead youth education programs including in-museum workshops, interactive craft programs, and MOPOP camps. Provide secondary support for MOPOP Residency programs and other public programs as needed.
• Routinely develop and review in-museum workshop lesson plans, pre-visit resources, and self-guided materials. Suggest ongoing improvements based on group needs and evaluations, and lead revision process.
• Collaboratively develop and review MOPOP tour materials. Provide feedback and guidance to tour facilitators.
• Coordinate MOPOP camp programs and partner camp programs, including but not limited to artist contracts, registrations, guardian communication, promotion materials, onsite oversight, and camper support.
• Work closely with teaching artists and volunteers to support high-quality educational experiences. Act as a resource for volunteer training, in-gallery material development feedback, and general museum education support.
• Support education group visit experiences by providing recommendations to guests, such as sharing learning resources, onsite activities, gallery guides, and upcoming program opportunities.

• Provide secondary support for onsite education groups in collaboration with the Group Experience Specialist and Visitor Services team. Support may include coordinating logistics with group leads, managing and monitoring bookings and payments, coordinating additional program coverage as needed, inputting and updating reservations, preparing and distributing evaluation forms, and generating reports.
• Work to ensure standards for education safety are met and policies and best practices are accessible and observed across teams.
• Collaborate with other museum departments to support the smooth operation of education group visits alongside other museum events and programs.
• Coordinate statistics and reflection tracking for camps and workshops to report insights on service, revenue, and attendance goals.
• Assist with set-up procedures, organization, inventory, and upkeep of classroom spaces and education supplies.

• Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
• Contribute to a consistent customer service standard across all departments.
• Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.

• Three (3) years ofrelated work experience,preferably in education or museum environments.
• Demonstrated experience with formal and informal education,activity-based learning environments (youth programs, camps, museums, etc.), and engaging students in themed content.
• Experience with curriculum development, classroom management, and gallery learning.
• Experienced relationship builder with customer service skills. Able to provide effective and prompt customer service for external participants and partners, including but not limited to communication, booking, and payment processing.
• A flexible, supportive team player capable of bringing…