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Director – Beauty Education & Service
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
Education / Teaching
Education Administration -
Management
Education Administration
Job Description & How to Apply Below
- Build and lead Nordstrom Beauty’s education function from the ground up
- Define the education vision and curriculum architecture across onboarding, ongoing education, and certification
- Hire and lead an initial team of 2 FTE, establishing roles, priorities, and operating rhythms
- Build reinforcement mechanisms including certification, coaching loops, and field feedback systems
- Establish service and selling standards and integrate them into education programs
- Spend meaningful time in-store to pressure-test curriculum and partner with field leadership to close execution gaps
- Lead the transition from vendor-led to Nordstrom-owned education
- Ensure consistent, brand-agnostic education capability across locations
- Bachelor’s degree in a related field or equivalent experience
- Minimum 7–10 years of progressive experience in education, learning & development, or capability building
- Demonstrated success building programs from scratch
- Proven track record connecting education to commercial outcomes such as sales productivity, conversion, and service attachment
- Experience in store operations or customer-facing retail environments
- Credibility with field teams
- Strong team-building and people leadership skills
- Experience hiring and developing high-performing teams
- Hands-on builder mentality
Demonstrates expertise in building and leading education programs, with a focus on curriculum development, team leadership, and connecting education to commercial outcomes in retail environments. Proven ability to establish service standards and integrate them into effective training initiatives.
Highest-signal resume keywords- Education Program Development
- Team Leadership
- Curriculum Architecture
- Retail Operations Experience
- Sales Productivity Connection
- Curriculum Development
- Program Building
- Certification Processes
- Coaching Mechanisms
- Service Standards Integration
- Team-Building
- People Leadership
- Credibility with Field Teams
- Hands-On Builder Mentality
- Bachelor’s Degree
- Education
- Learning & Development
- Capability Building
- Customer-Facing Retail
- Sales Conversion
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