Front Desk Assistant- LSN; part-time​/temporary

Job Title Front Desk Assistant- LSN (part-time/temporary)

Seattle Central College is looking to hire a Front Desk Assistant in the Learning Support Network.

Hourly Range for this position is $21.51 to $26.59/hr

Initial review of application materials will begin on September 21 st , 2026.

Under direction of Learning Support Network staff, the Front Desk Assistant will be responsible for administering the front desk functions of the Learning Centers within the Learning Support Network (LSN), ensuring student success by facilitating access to tutoring services. As front line staff, the incumbent is expected to provide students and staff with timely and accurate information regarding the LSN services, assist in promoting tutoring services, execute basic administrative tasks, and provide a warm, welcoming environment for all.

This position is part of the Libraries, Learning Support and Employee Development division, and is committed to student-centered, equity-producing, antiracist, and accessible tutoring services.

This position is part-time, working up to 16 hours per week, Monday through Thursday, primarily in person, between the hours of 10am-7pm.

This position is governed by a collective bargaining agreement with representation by WFSE and is subject to union shop provisions

We are a district of three distinct colleges:
North Seattle College, Seattle Central College, and South Seattle College and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

• Create a warm, welcoming, inclusive front desk environment for students, staff and guests
• Greet, provide information, and answer general questions regarding the LSN and tutoring policies and procedures
• Distribute marketing materials and help promote LSN services to students, faculty, and staff
• Help students and staff navigate the tutoring webpages, Starfish database, Canvas course, eTutoring service, Zoom, as well as other electronic resources
• Assist students with making appointments, checking in for sessions and connecting with tutors
• Act as Calendar Managers within Starfish; track student appointments within Starfish; record outcomes within Starfish
• Track attendance, absences and tardies of tutors
• Actively manage the LSN Zoom Pro Account for remote tutoring
• Trouble-shoot and problem solve inquiries, challenging situations and/or complaints, with the attempt to resolve; elevate to supervisor if needed
• Make referrals to other student support resources, departments
• Participate in meetings, trainings
• Take meeting minutes, if needed
• Assist in cleaning and tidying the Centers
• Perform other duties as required

• One year experience or equivalent in front-facing, customer service role
• Excellent interpersonal and customer service skills; ability to interact with others in a positive, constructive, professional manner
• Ability and/or experience working with diverse populations
• Ability to work independently with general training/supervision and as part of a dynamic team
• Demonstrated experience with attention to detail and ability to prioritize tasks in a fast-pace work environment
• Ability to/experience with learning technology tools; familiarity with MS Office, Zoom, Canvas, MS Teams

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources .

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

Ability to operate office equipment, receive and interpret data, and prepare various materials

Ability to exchange information with supervisor, lead, co-workers, and students

Ability to provide 1:1 support, present to small…