Rapid Response Team Technician II: Seattle, WA​/Portland

Overview

The Rapid Response Technician II, with some to limited supervision, assists with inspecting, troubleshooting, adjusting, repairing and other general tasks related to the maintenance and repair of aircraft and engine systems and components on a variety of corporate aircrafts, using Personal Protection Equipment, in a safe and clean work environment according to manufacturer’s specifications, Duncan Aviation approved procedures, and customer specifications.

This position prepares and completes appropriate documentation and training logs in a timely manner. RII Inspector training completion is required within six to nine months. The role may perform as a Qualified Inspector within twelve months of hire following training requirements.

The RRT Technician II travels to the customer’s location with a qualified team member to assist in performing on-wing inspection, troubleshooting, and repair of engine/aircraft components on various corporate jets across the United States and internationally. This position interfaces with customers and collaborates with Duncan team members to deliver exceptional customer service and rapid response 24/7. Applicants should have some experience working on these corporate aircraft and engines.

• Applicants must have an A&P certificate
• Applicants must have experience working on all/any of these engines:
• Honeywell TFE
  731, CFE
  738, HTF
  7000 Series
• Pratt & Whitney 300, 500, 600 & JT15 Series
• Williams FJ44 Series
• GE CF34 Series
• Rolls Royce BR700 Series

• With some to limited supervision, assist in high quality inspections, servicing, troubleshooting, and maintaining of aircraft and engine systems and components on a variety of aircraft using proper tooling in a timely, clean, safe and professional manner. Accurately orders required parts as needed.
• With some to limited supervision, prepare various documents required by Company policy and FAA regulations. Demonstrates proficiency of Duncan Aviation work order system by completing accurate and timely discrepancies and corrective action statements, Service Bulletins and Airworthiness Directives (AD), and compliance statements.
• Locate and use appropriate technical data, follow verbal instructions and accept directions from other shop personnel when accomplishing assigned maintenance tasks.
• Assist with developing and maintaining relationships with area customers, communicating with sales and marketing personnel, and monitor the company’s customer database to seek and solicit aircraft/engine service opportunities. Contact and call on customers for aircraft, engine, and APU, or other service support work to meet established financial goals. Respond to customer requests and issues regarding aircraft and engine service work.
• Assist with managing and maintaining adequate and appropriate parts inventory, calibration of assigned tooling, and ensuring working condition and cleanliness of support vehicles.
• Be available to provide a continuation of service and be a point of contact for internal or external customers before or after scheduled hours of work.
• Performs other related duties as assigned by Team Leader or Asst. Team Leader.

• High School Diploma/GED or equivalent is required
• Must be a fully licensed A&P in good standing with the FAA
• Must have a minimum of four years of Corporate Aviation Maintenance focusing on engine/airframe maintenance experience
• Must have previous Lead Technician or AOG maintenance experience with a Corporate Flight Department, Business Jet Service Provider, MRO or OEM.

• Licenses/Certificates:
  Airframe & Powerplant Certificate required; RII Designation eligible. Must have a valid Driver's License and an acceptable driving record
• Tools/Equipment:
  Duncan Aviation requires technicians to have their own basic tools to perform essential functions. Duncan Aviation will provide tool lists for each position to qualifying candidates
• Attendance:
  Regularly scheduled attendance required; multiple overnight and short notice travel
• Physical:
  Routinely lifts up to 50 lbs.; occasionally up to 100 lbs.; reads small print; hears sounds associated…