Field Service Engineer, Power Control Equipment

Job Family: Electrical Products

Req : 507921

At Russ electric®, a Siemens business, we design and build custom power control systems and equipment that meet stringent performance and reliability requirements for critical facilities such as data centers, telecommunications, and healthcare. Founded in 1955, Russ electric® has grown into one of the world's most respected manufacturers of automatic transfer switches and power control systems.

Job Summary

We are looking for an experienced Field Service Engineer to support critical power facilities based out of Seattle, WA. The role requires a qualified, hands‑on, service‑oriented technician involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicants should have a desire to learn and advance to the Field Service Engineer level.

• Carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches.
• Provide technical support of field startups (standard and non‑standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts.
• Supervise and ensure compliance with all safety policies, procedures, guidelines and laws.
• Conduct client communication in a highly customer‑service‑oriented manner and negotiate any extra charges associated with work performed.
• Make all work and decisions in strict compliance with all regulatory laws.
• Travel requirements: up to 80% travel.

Basic Qualifications

• High School Diploma / GED.
• 5+ years experience with field service engineering.
• Experience in electrical power, including low voltage through medium voltage switch gear in support of critical power facilities (e.g., data centers, airports).
• Experience with most types of automatic transfer switch testing.
• Ability to read schematics and blueprints for power control, automation, and customer technical support.
• Familiarity with all applicable codes and industry standards.
• Proficient in client interactions and completing projects on time and within budget guidelines.
• Strong project management skills with excellent decision‑making, organization, and management capabilities.
• Self‑directed and committed to customer satisfaction.
• Valid driver’s license in good standing.
• Authorized to work in the US for any employer without sponsorship now or in the future.

Preferred Qualifications

• Associate or bachelor’s degree in electrical engineering.
• Excellent customer service, time management, and follow‑up skills.
• PLC programming.
• Knowledge of power distribution, DC/AC, voltage circuit theory, and practical troubleshooting skills.

• Siemens offers a variety of health and wellness benefits to employees. Details:
• Pay range: $77,910 - $133,560, plus travel and overtime. The actual wage offered may vary based on budget and candidate experience, knowledge, skills, qualifications and geographic location.

We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. See our DEI commitment:

Organization:
Smart Infrastructure

Job Type: Full‑time

Category:
Customer Services