Mechatronics Application Engineer - Seattle, WA OR Portland

Mechatronics Application Engineer - Seattle, WA OR Portland, OR

Festo inspires people and organizations around the world with innovative solutions for industrial automation. We are an independent family business and offer more than 20,000 employees the opportunity to take bold steps, realize their ideas, and take on responsibility. As a team, we grow by tackling challenges together and we welcome everyone who wants to move the world with us.

Founded in 1925, Festo Corporation is the leading worldwide supplier of automation technology and the performance leader in industrial training and education programs. For many years Festo has been providing impetus for factory automation and offers a wide product and service portfolio – from individual components to complex customized solutions and system. As a family-owned company, we act from a holistic perspective.

We take responsibility for our actions globally and locally, we want to contribute to the quality of life and conservation of resources where we operate with new technologies, knowledge and education. At Festo, we hire people who continuously live our five core values:
We are Ambitious We are Determined We are Visionary We Value Each Other We are Dependable Join Festo Corp in revolutionizing the industrial automation and robotics industry with our innovative motion control and advanced mechatronic products and systems. If you are passionate about technology and thrive in a customer focused environment, we invite you to apply for one of our open roles for "Mechatronic Applications Engineer".

In this capacity you will work closely with our customers to solve their automation needs by designing and implement innovative, complex mechatronic solutions.

Summary:

Application Engineer (MAE) plays a vital role in enhancing sales and market share for Festo in the North American Market. They specialize in Mechatronics, with a focus on Motion Control technology and the following products:
Servo Drives and Motors, PLCs, HMIs, Motion Controllers, I/O Devices, Ball Screw and Toothed Belt Electromechanical Actuators and Cartesian Robots. The MAE will provide in-depth technical knowledge in the field of Mechatronics to the sales team, distribution partners, and customers during the pre-sales phase. They will consider commercial factors when proposing solutions and collaborate with multidisciplinary teams to ensure seamless coordination across departments.

Additionally, the MAE will take the lead in post-sales technical support situations, working alongside the Technical Support and Service departments. Their objective is to guide customers from project inception to acceptance/operation, thereby closing the sales cycle and initiating new opportunities.

Key Accountabilities:

• Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
• Create technical content for marketing activities, including application or video tutorials.
• Engage with external control groups in public platforms to stay updated on market trends.
• Develop and foster relationships with controls engineers at customer organizations.
• Maintain regular communication with other MAEs and Technical Support colleagues across North America (Canada, United States, and Mexico) to share product and application information.
• Onsite customer support for prototype startups in order to do "proof of concept", good working knowledge of third-party PLC software, network configuration and device integration coverage including product sizing and selection.
• Establish and maintain a repository of common software applications and libraries to streamline the commissioning process for customer applications.
• Gather customer feedback on product and solution usage and relay it to Product Management for future development.
• Collaborate closely with the Technical Support department to provide timely solutions for technical support tickets.
• Evaluate the technical and commercial feasibility of proposals based on comprehensive technical and application knowledge.
• Discuss technical proposals, including controls and electromechanical…