Event Program Manager, Event Content and Tools; AWS

Event Program Manager, Event Content and Tools

Job  | Amazon Web Services, Inc.

Execute end-to-end operations and delivery of specific event work streams or programs within the AWS event portfolio. This role requires strong program management skills and the ability to manage multiple priorities while ensuring high-quality delivery. You will be responsible for implementing event content strategies, collaborating across various teams and projects (e.g., operations, platforms, speaker programs, or specialized audience programs) and playing a key role in onsite execution during events.

• Support the end-to-end delivery of assigned event work streams or programs with a focus on event content strategy (examples: content operations, platform management, expo areas, audience-specific programs)
• Manage day-to-day program activities, including timeline development and stakeholder coordination
• Create and maintain project documentation and status reporting
• Coordinate with vendors and internal teams for successful delivery
• Own specific onsite (or dedicated online) responsibilities during live, hybrid, and virtual events

• Implement standardized processes from the Global Events team
• Coordinate event logistics within assigned workstream(s)
• Ensure consistent delivery quality across program elements
• Support budget tracking and reconciliation
• Manage onsite teams and vendors during event execution
• Troubleshoot and resolve issues during events

• Act as primary liaison between stakeholders, vendors, and internal teams driving content strategy and execution and related work streams
• Manage regular communications and status updates
• Coordinate with regional teams to ensure local relevance while maintaining global standards
• Gather and incorporate stakeholder feedback
• Support stakeholder needs during event day(s) execution

• Implement standard operating procedures and best practices
• Support data collection and reporting for program metrics
• Lead post-event analysis and documentation
• Contribute to process improvement initiatives
• Maintain program documentation and playbooks

• Drive successful execution of key event work streams with a focus on event content
• Ensure high-quality delivery of program elements
• Contribute to process improvements and best practices
• Support delivery of AWS events
• Build expertise in specific event disciplines

• Experience using data and metrics to drive improvements
• Bachelor’s degree in a relevant field or equivalent work experience
• 5+ years of experience in event and/or event content management or related field
• Experience supporting live event execution including experience with event management tools and technologies
• Experience using MS Word and other process/program management tools to manipulate and analyze data

• Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
• Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
• Experience with live, virtual, and hybrid event formats for technology industry events (500+ attendees) including international event experience
• Understanding of specific event disciplines (content, operations, platforms)
• Knowledge of event registration and marketing automation platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below). .

USA, NY, New York - 88,700. USD annually

USA, WA, Seattle - 82,700. USD annually