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Fan Engagement Associate; Part-Time Seasonal
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-06-12
Listing for:
AEG Presents
Part Time, Seasonal/Temporary, Per diem
position Listed on 2026-06-12
Job specializations:
-
Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
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TITLE: Fan Engagement Associate DEPARTMENT: Impact & Fan Engagement REPORTS TO: Senior Manager of Matchday Experiences DURATION: May-December 2026, approximately 25 hours per week. FLSA: Non-Exempt RATE: $22.00/hour
OUR CLUBS Seattle Sounders FC and Seattle Reign FC are entering an exciting new era as one soccer family with a shared commitment of excellence and growth on and off the pitch. Each club has independently forged a rich history of performance while connecting deeply with the community. Our clubs are continually pushing the boundaries of what's possible while fostering an inclusive culture- championing causes and building community connections to expand our reach and impact.
Each match is an opportunity to bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication- we are two clubs with one shared vision of progress and greatness.
POSITION SUMMARY The Fan Engagement Associate plays a key role in delivering exceptional matchday and community experiences, supporting the planning and execution of fan-facing activations for Seattle Sounders FC & Seattle Reign FC. This role is ideal for someone who thrives in live, fast-paced environments and is energized by engaging directly with fans. Success in this position requires more than a passion for events.
The ideal candidate is proactive, adaptable, and confident operating in dynamic settings-able to make sound decisions under pressure, manage competing priorities, and pivot quickly as plans evolve. They are comfortable serving as a point of contact on-site, using good judgment to resolve issues in the moment while knowing when to escalate. This individual brings a strong sense of ownership, remains engaged when challenges arise, and consistently demonstrates club values such as Extraordinary Communicator, Trusted Teammate, and Gritty.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist with planning and execution of Matchday fan experiences, pre-match events, Mascot and Matchday Assistant coordination for Street Team events & events in the Seattle Community.
- Assist in the coordination and communication with matchday performers including DJs, musical artists, and community groups participating in matchday activations.
- Help manage logistics for street team events including coordination of load-in and load-out and filing appropriate event documentation.
- Serve as a welcoming and informed presence on matchdays, representing the Fan Engagement team to fans and community stakeholders.
- Work cross-functionally with departments such as Partnership Marketing, Ticketing, RAVE Foundation, and People and Culture to align goals and execution of community activations.
- Serve as the event lead for events at the Providence Swedish Performance Center and Clubhouse.
- Track event feedback and participation data to help assess impact and improve future activations.
- Attend team meetings and contribute ideas that support club values and objectives.
- Maintain accurate inventory levels and storage of event materials at Lumen Field and the Providence Swedish Performance Center and Clubhouse, ensuring spaces remain organized, clean, and fully stocked
- Experience supporting live events, activations, or community engagement efforts (sports or entertainment experience preferred), or demonstrated interest in fan engagement and event execution.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in fast-paced, time-sensitive environments.
- Strong interpersonal and communication skills, with the ability to engage professionally and confidently with a wide range of stakeholders, including fans, vendors, and internal teams.
- Demonstrated ability to problem-solve in real time, take initiative and independently drive solutions to completion.
- Comfortable working in dynamic, live-event settings-able to adapt quickly, stay composed under pressure, and make sound decisions when plans change.
- Proficiency in Microsoft Suite (Word, PowerPoint, SharePoint). Photoshop skills are a plus.
- Team oriented, willing to jump in and contribute where needed.
- Committed to principles of diversity, equity and inclusion, and to living club values and Mission to Create Moments, Enrich Lives, and Unify & Uplift Through Soccer, in all interactions with colleagues, partners, vendors, and fans.
- This role requires regular on-site presence at our Headquarters & Training Facility in Renton, WA, as well as matches at Lumen Field and Starfire Sports Facility, events and meetings in market as needed.
- Must be able to work a flexible schedule, including office hours, evenings, weekends, and holidays as needed.
- Must reside within Washington state upon date of hire.
- Must be able to facilitate own local travel.
- Must be eligible to work in the US without…
Position Requirements
10+ Years
work experience
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