Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because parking is everywhere and impacts everyone, we are building checkout‑free experiences everywhere you go to make everyday life remarkable—giving us back our most valuable asset: time.

Salary: $22.66 per hour.

Ensure the appropriate number of cars are kept on location throughout the shift, that cars are parked correctly and the lot remains clean and presentable.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Assist customers who have forgotten where they parked their vehicle.
• Be at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering any questions they may have, directing them to the Facility Manager when necessary.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report accidents, violations, safety hazards or any unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, etc., to the garage office.
• Substitute for valets when authorized.
• Maintain thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area.
• Assist the Facility Manager with other duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/
  
  Experience:
  
  Less than high school education or one month of related experience, training, or an equivalent combination.
• License: A valid state‑issued driver’s license if required to drive a company vehicle or travel on company business.
• Shift Availability: 2nd shift, 3rd shift and/or weekends may be required depending on location.
• Language
  
  Skills:
  
  Read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information in one‑on‑one situations to customers and employees.
• Mathematical
  
  Skills:
  
  Add, subtract two‑digit numbers, and multiply and divide by tens and hundreds, using U.S. money units.
• Appearance:
  Maintain a neat and clean appearance and be in uniform at all times.
• Physical Demands:
  Stand, walk, use hands to handle cash and equipment; walk with occasional climbing or balancing; lift or move up to 25 pounds.

Eligible employees participate in benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer committed to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+ may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy. AEDTs assist in assessment relative to required qualifications and responsibilities listed in this posting. We retain data relevant to your candidacy for a period reasonably necessary for the tool’s use. If hired, your data may become part of employee records.

If you are an applicant to a New York City job posting and wish to request accommodation or have questions about our data retention policy, contact  We are here to assist you.

US‑WA‑SEATTLE