Front Desk Staff

In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Cashier/Front Desk short-term temporary opportunities within the Parks and Recreation Division over the next six months.

Are you looking for a fun and rewarding way to engage with your community?

We’re hiring Temporary Front Desk Attendants/Cashiers to welcome guests at the King County Aquatic Center in Federal Way WA.

In this role, you’ll provide excellent customer service and valuable information to our customers, assist with registrations, and handle payments for our various programs. If you enjoy connecting with people and being part of a vibrant community hub, this is the perfect opportunity for you!

This position works onsite and offers an average of 15 hours per week, with a flexible and event-driven schedule that includes evenings, weekends, special events, and split shifts. It’s a dynamic and fast-paced environment where no two days are the same.

The Weyerhaeuser King County Aquatic Center (WKCAC), a legacy venue from the 1990 Seattle Goodwill Games, stands as one of the premier natatoriums in the nation, featuring both diving and swimming complexes. Renowned for hosting the 2000 and 2012 Olympic Diving Trials, it hosted the BIG-12 Swimming and Diving Championships and the 2025 NCAA Swimming Championships.

With one of the most active competition schedules in the country, WKCAC features all-day events, including high-profile televised national and international competitions that significantly enhance King County’s reputation. Beyond its competitive offerings, the facility welcomes the public for team training, lap swims, family swims, and swimming lessons, while also providing a banquet hall for weddings, parties, and corporate events.

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Cashier/Front Desk Attendant you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://(Use the "Apply for this Job" box below)..

• Provide exceptional customer service to all external and internal customers via telephone, in writing and/or in person and provide program specific information
• Collect admissions fees and register patrons for scheduled programs. Handle multiple-step transactions such as receiving and/or issuing receipts, forms, cash and documents.
• Educate patrons of rules and policies of the King County Aquatic Center.
• Respond to emergency situations; follow facility protocol for reporting damage, incidents or injuries.
• Complete reports accurately and in a timely manner.
• Perform data entry.

• Must be a minimum of 16 years of age.
• Experience providing customer service.
• Excellent interpersonal skills with demonstrated ability to positively interact with a variety of people in a diverse work environment.
• Basic math skills for handling transactions and processing payments accurately.
• Ability to effectively use computers and office software.
• Ability to follow written and oral instructions.
• Ability to use discretion, patience, proper etiquette, and professionalism to establish and maintain effective relationships, even in challenging situations.

• Ability to perform physical tasks that may involve bending, kneeling, standing, reaching, climbing, stooping, squatting, pushing, and twisting.

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the…