Event Operations Senior Manager

The Seattle Seawolves are seeking a highly organized, proactive, and detail-oriented Event Operations Sr. Manager to lead the planning and execution of game day operations and team-hosted events - turning each one into a seamless, unforgettable Seawolves experience.

We believe game day is where the Seawolves brand comes alive. Every setup, cue, and handoff is a chance to show fans, partners, and players what this club is about - and this role owns making sure it happens flawlessly, every single time.

This role is for someone who thrives in the middle of the action - a strong communicator and natural problem-solver who stays tenaciously positive and calm under pressure, highly planful, and energized by managing multiple priorities at once.

You’ll lead on-site teams, vendors, and staff through clear direction and strong execution - from pre-game setup to post-game breakdown, and from match days to community activations, sponsor events, and everything in between.

This is a hands-on, high-energy role on a growing team. One day you may be walking the venue building a run-of-show; the next, coordinating vendors, training event-day staff, or solving a last-minute curveball two hours before doors open.

• Lead the planning, coordination, and execution of all Seattle Seawolves home game day operations, including pre-game setup, in-game logistics, and post-game breakdown.
• Plan and manage non-game day events and activations, including fan and community events, investor and sponsor events, retail pop ups, and other special team live activations.
• Develop and manage detailed game day plans, timelines, staffing assignments, run-of-show documents, operational checklists, and event maps.
• Recruit, train, schedule, and manage game day and event staff, part-time workers, interns, volunteers, and operational support teams.
• Partner closely with internal and external teams, including ticketing, sponsorship, marketing, merchandise, rugby operations, and venue partners to ensure all parties are well informed and planned for upcoming events.
• Serve as a key on-site operations lead for game/event days, ensuring all teams, venues, partners and vendors understand their roles, timing, responsibilities, and escalation paths well in advance and during events.
• Champion the look and feel of every event, helping develop signage, marketing displays, and layouts that are always on-brand and always ready on time.
• Stay two steps ahead - spotting issues before they happen, solving them in real time, and doing it all with a calm, positive, solutions-first mindset.
• Lead and participate in pre-event planning meetings and post-event debriefs.
• Continuously raise the bar - identifying and implementing improvements that boost efficiency, reduce risk, and elevate the fan and partner experience.

• 8+ years leading event operations, sports operations, live events, venue management, or a related field
• College degree or equivalent relevant professional experience.
• Proven track record managing game day staff, volunteers, vendors, and part-time teams.
• Exceptional organizational skills - you thrive managing dozens of moving pieces without missing a beat.
• Proficiency with professional business and communication tools, including Microsoft Office, Google Workspace and AI-enabled tools.
• A proactive problem-solver who finds the fix before anyone notices the issues
• Strong written and verbal communicator across every level of the organization.
• Flexible and adaptable with ability to stay calm, focused, and decisive when the pressure is on.
• Relentless attention to detail and follow-through
• Collaborative, team-oriented, and service-minded.
• Committed to delivering an excellent experience for every fan, partner, player, and…