Operational Readiness Manager

About the Role

Operational Readiness Manager responsible for end‑to‑end readiness planning for tax compliance, regulatory change, and finance process initiatives. Owns operational readiness for critical tax and finance programs, proactively identifying and escalating risks, ensuring impacted teams are fully prepared, and safeguarding commercial outcomes.

• Lead comprehensive readiness projects for tax compliance and finance initiatives, including scope definition, timelines, regulatory impact assessments, cutover readiness, go/no‑go recommendations, and transition to steady state.
• Develop and manage readiness playbooks, checklists, and compliance requirements to ensure consistent, auditable delivery.
• Drive alignment across Tax, Finance, Legal, Operations, and Technology teams to meet readiness expectations, regulatory obligations, and delivery milestones.
• Build deep understanding of regulatory and compliance changes and their operational implications to address risk.
• Measure effectiveness of initiative rollouts and assess compliance outcomes.
• Ensure receiving teams are equipped with training, documentation, process guides, and support workflows prior to go‑live.
• Deliver organizational change for tax and finance initiatives, ensuring all compliance artifacts, approvals, and documentation are completed.
• Maintain and enhance readiness methodologies, tools, templates for scale.
• Stay informed on tax law changes, regulatory developments, and industry best practices; integrate insights into operational frameworks.
• Serve as trusted advisor to stakeholders, providing insights and recommendations to improve readiness.

• Bachelor's degree in Business, Finance, Accounting, Taxation, or related field.
• 5+ years of experience in tax operations, finance transformation, compliance program management, or related field.
• Strategic thinker able to translate complex regulatory changes into actionable plans.
• Exceptional project manager with strong stakeholder engagement skills.
• Proven leader driving cross‑functional alignment on compliance‑driven initiatives.
• Agile thinker adept in dynamic, matrixed environments.
• Collaborative partner building trust across teams.
• Detail‑oriented, compliance‑minded professional committed to process rigor.
• Commercially aware leader linking compliance readiness to business outcomes, risk exposure, and long‑term value.

Base salary range: $110,500 – $155,000 (location dependent). Potential for up to $177,000 based on performance.

• Medical, dental, vision coverage.
• Paid time off.
• Employee Assistance Program.
• Wellness & travel reimbursement.
• Travel discounts.
• International Airlines Travel Agent membership.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I‑9 to confirm work authorization.