Mortgage Operations - Loan Processor

About Wealthfront Mortgage Operations (MOps)

Wealthfront MOps is built around efficiency, critical problem‑solving, and modernizing the lending experience. Our goal is a seamless, tech‑enabled mortgage process, and our primary tool is automation.

• Review loan files and gather any items needed for final loan approval.
• Act as liaison between all operational and sales departments in the transaction.
• Order supporting documentation.
• Evaluate loan applications for reasonableness and, if needed, elevate files for further review.
• Prioritize daily workload to ensure a delightful client experience.
• Manage a full pipeline of assigned loans, driving files from disclosures signed through closing.
• Communicate with third‑party vendors throughout the loan process to finalize the application.
• Ensure adherence to investor and regulatory guidelines.
• Proactively maintain loan pipeline, tasks and objectives.
• Adopt company values in work behaviors, decision making, and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others toward accountability, diversity, inclusion, flexibility, continuous development, collaboration, creativity, and fun.

• Customer‑focused, business‑centric, and team‑oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong working knowledge of federal and state regulations, including TRID and HMDA.
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self‑driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high‑paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Prior experience in retail mortgage loan processing.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.

• 2+ years of mortgage processing experience in a retail environment.
• Mortgage Loan Originator license.
• Knowledge of conventional, conforming, and jumbo guidelines.
• Experience in the non‑delegated space.
• Understanding of state and federal lending regulations.
• Extensive knowledge of customer service and interpersonal best practices.

Estimated annual salary range: $56,000 – $70,000 plus equity and a discretionary bonus.

Benefits include medical, vision, dental, 401(k) plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.