Client Relationship Consultant ; Banker - University QFC - Seattle, WA

Client Relationship Consultant – A client‑facing role that engages customers via in‑person, appointment, and virtual channels to provide banking guidance, assess needs, and recommend appropriate product solutions.

• Build and nurture relationships with existing and new clients through proactive outreach and follow‑up.
• Assess and address customers’ banking needs, gathering and processing account information.
• Educate clients on available deposit, loan, and digital products, and recommend solutions aligned with their goals.
• Open new consumer and business accounts, execute service requests, and submit credit applications.
• Provide consistent, optimal client experience, greeting clients and processing basic transactions accurately.
• Collaborate with branch team members and partners to deliver seamless service and operational excellence.
• Promote and demonstrate emerging self‑service digital products and services.

• High school diploma or equivalent.
• Typically four to five years of retail banking experience, or equivalent experience and training.
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z.

• Proven ability to build and foster relationships through proactive outreach.
• Strong communication and engagement skills with clients.
• Comprehensive knowledge of bank and branch policies, procedures, and retail products.
• Excellent customer service and interpersonal skills.
• Experience in sales campaigns and promotions.
• Experience using and demonstrating digital products and self‑service technologies.
• Digital‑first mindset, identifying true customer needs.
• Advanced proficiency in making recommendations that meet customer needs both reactively and proactively.
• Financial services industry experience preferred.

• Healthcare, dental, and vision coverage.
• Basic and optional term life insurance.
• Short‑term and long‑term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation (two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per year (unless otherwise provided by law).

Pay Range: $29.08 – $35.54 per hour (may vary by location).

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program. Background checks are conducted in accordance with applicable local laws and federal regulations, including FINRA, NMLS, and Fair Chance ordinances.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.