Credit Administrator

About The Role

Summary:

This position requires great customer service skills, a positive attitude, expressed enthusiasm and a high level of accuracy. You must have the ability to work in a team atmosphere and promote products and services. Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Must complete the assigned online training courses and achieve a passing score by due date.

• The Credit Admin Manager will provide oversight and leadership for the loan department staff as assigned and monitor processes for continuous improvement, efficacy, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank’s goals. They work to manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on an adherence to policy and procedure.

• Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner and conduct himself/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.

• Work closely with and provide support to Chief Credit Officer.

• For the Division coordinate and provide leadership on bank systems such as nCino, Quality Control Functions, 1071 Loan register, pipeline management, CRA loan register, Great Data, appraisal support, and analyst support.

• Identify and provide suggestions for improving efficiencies in procedures for the underwriting of loans with an emphasis on policy and procedure.

• Provide feedback regarding Loan Policy and Procedure to the Senior Credit Officer.

• In conjunction with Loan Operations Manager and Senior Credit Officer work with GBCI Internal Auditors, GBCI Quality Control and outside auditing firms (i.e. DLS Consulting) as well as Bank Examiners during examinations. Gather information as assigned for all examinations.

• Keep current on loan programs, lending regulations, procedures and documentation.

• Attend loan committee as required, with ability to provide structural feedback to the committee.

• Review credit authorizations and provide feedback to Senior Credit Officer, Department Heads, loan officers and/or credit analysts.

• Work closely with credit analyst team to manage and support credit quality objectives.

• Responsible for loan quality assurance, tickler management and loan reports.

• Manage scope and completion of problem loan reports with loan officers and take necessary action to include adherence to policy with a focus on action plans to either upgrade credits or exit them.

• Work closely with leads in loan areas to include Commercial, Consumer, Loan Operations, Appraisal and Special Assets.

• Interface with loan review, regulators, compliance and/or auditors as required or directed.

• Other responsibilities will include assisting in the overall management of credit quality as well as supporting other needs that may arise within the Credit and other loan departments.

• Maintain general knowledge of bank products and services to be able to refer customers and to answer general inquiries. Listen to and ask about customers’ needs.

• Have open communication with supervisor through sharing and accepting suggestions and ideas. Promote team efforts in all areas. Adjustments to change are made as necessary while maintaining a positive attitude.

• Annually complete at least one course/seminar in supervisory/management skills and leadership (to be approved by Manager).

• Perform job functions in compliance with all company policies and procedures, federal and state rules and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.

• Keep management appropriately informed of area activities and of any significant problems.

• Participate in community service and bank sponsored activities that serve and support the mission and values of First State Bank Wyoming.

• Provide superior internal and external customer service: must…