Client Relationship Consultant 3 (Banker) - Rainier Valley - Seattle, WA

At U.S. Bank, we’re on a journey to do our best. Helping customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. A career with U.S. Bank offers a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

• Build relationships with customers via in‑person, by appointment, and virtually.
• Provide best possible counsel while adapting a digital‑first mindset.
• Assess and attend to customers’ banking needs; obtain and process customer and account information.
• Demonstrate and educate clients on available deposit and loan products and services.
• Recommend solutions based on each customer’s unique goals and needs.
• Develop and maintain relationships through proactive outreach and follow‑up, asking questions to learn about financial needs and banking channel preferences.
• Identify solutions for new and existing clients by effectively engaging and communicating.
• Maintain working knowledge of consumer and business banking products, incl. digital products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Proactively educate clients on emerging and self‑service digital products and services.
• Leverage resources and technologies to optimize the client experience with operational excellence and accuracy.

• High school diploma or equivalent.
• Typically has a minimum four to five years of job‑related, retail banking experience or a combination of experience and commensurate training.

• Proven ability to build and foster relationships with clients through proactive outreach and follow‑up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience in participating in sales campaigns/promotions.
• Experience with using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital‑first mindset.
• Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program. Background checks are conducted in accordance with applicable local federal laws and regulations, including the SAFE Act and other relevant statutes.

Pay Range: $29.08 – $35.54.

U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.