Universal Banker

Position:
Universal Banker, Garfield Branch Universal Banker, Garfield Branch Position Description

TITLE:

Universal Banker

FLSA Status:

Non-Exempt/Full Time/Hourly

REPORTS TO:

Branch Manager

LOCATION:

Garfield Branch

Garfield, WA 99130

SALARY RANGE:

$17.50-$24.00/hr

DATE:

August 17, 2026

Receives and pays out money and keeps records of money and negotiable instruments involved in financial transactions. Answers and resolves incoming phone calls. Knowledgeable of bank products and services.

Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Provides SUPERIOR CUSTOMER SERVICE as outlined in our Service Standards. Embraces our TEAMWORK VALUES. Works to maintain customer relationships that span generations.

Maintains customer confidence and protects Bank Customers and the Bank by keeping information confidential, gaining customer trust and respect.

Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Enters customers' transactions into computer to record transactions. Processes account maintenance.

Cashes checks and pays out money, within Cash-out Policy and personal Cash-Out Limits, after verification of signatures and customer balances.

Places holds on accounts for uncollected funds in accordance with policy.

Receives and processes telephone transfers, stop payments, change of address, change orders, loan payments and wire transfer orders.

Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data from teller terminal.

May serve as Vault Teller:

• - Maintains supply of coin and currency for the entire branch. Prepares money for shipment.
• Balances the Vault. Verifies incoming and outgoing cash.
• Practices safety and soundness when handling cash.
• Prepares Branch Recap report and submits to Data Processing accurately and in a timely manner.

Researches and solves ATM and/or debit card questions. Balances and replenishes ATM.

Handles online banking setup, maintenance, questions and password resets.

Is capable of opening and closing the branch on their own.

Can open personal and business checking, savings and certificates of deposit.

Responsible for successfully completing training on compliance for deposit regulations.

Responsible for following Bank Procedures and Policies, including Privacy Policy, Network Security Policy and Personal Computer Policy.

Explains, promotes or recommends products or special products and services such as Money Market accounts, bankcards, installment loans, IRAs and safe deposit boxes.

Works with Branch Team to develop stronger customer relationships and strategies to meet branch goals.

Currently there are no supervisory requirements.

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Customer Service, Attention to Detail, SMILE, Selling to Customer Needs, People Skills, Thoroughness, Documentation Skills
• High school diploma or equivalent.
• Ability to read and interpret documents such as regulations, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
• Verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, write reports, correspondence and procedures, speak clearly to customers and employees.

While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

The incumbent for this position may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), check protector, scanner and image systems,…