Director of Public Safety

Director of Public Safety

Location:

Washington State (Remote or Hybrid Considered). Must be a resident of Washington, Idaho, or Oregon.

Noa Net is a non‑profit mutual corporation specializing in telecommunications solutions and services, headquartered in Spokane Valley, Washington. For over 20 years, Noa Net has operated a robust, public, open‑access broadband network spanning more than 3,800 fiber miles and serving every county in Washington State. The organization plays a critical role in expanding broadband access to rural communities, supporting over one hundred last‑mile providers, and enabling service to over 260,000 customers.

Noa Net is owned by nine public utility districts and a joint operating agency. For additional information about Noa Net, please visit our website at

Noa Net is seeking an experienced Director of Public Safety to lead and grow our public safety and NG911 initiatives. This role is responsible for ensuring the reliability and resiliency of critical communications services while strengthening strategic partnerships with public safety agencies, PSAPs, and state and federal stakeholders.

The Director of Public Safety serves as Noa Net’s senior public safety leader and trusted advisor, blending operational leadership, regulatory oversight, and business development to support both mission‑critical services and long‑term organizational growth.

• Serve as Noa Net’s primary liaison to PSAPs, emergency management, law enforcement, fire, EMS, and public‑sector partners.
• Build and maintain strong relationships with state and federal agencies, including the Washington State 911 Office and emergency management organizations.
• Represent Noa Net in public safety forums, NG911 advisory groups, and federal work groups.

• Identify opportunities for new or expanded public safety services and strategic partnerships.
• Support contract renewals, service enhancements, new service deployments and NG911 transition initiatives.
• Act as a trusted advisor to agencies navigating public safety network modernization.

• Provide input into public safety network architecture, resiliency, and risk mitigation.
• Partner with Operations, Engineering, the NOC, and Field Engineering to ensure public safety services are prioritized and protected.
• Champion continuous improvement in redundancy, failover, and disaster preparedness.

• Lead coordination during major incidents impacting public safety services.
• Serve as liaison to public safety entities during major incidents.
• Oversee post‑incident reviews and corrective action planning.

• Ensure compliance with public safety, NG911, and public‑sector regulatory requirements.
• Provide oversight of SLAs, contracts, and CJIS compliance.
• Identify and support grant opportunities (state and federal) aligned with public safety initiatives.

• 7+ years of experience in public safety, emergency management, telecommunications, or critical infrastructure.
• Demonstrated experience working with PSAPs and public‑sector agencies.
• Strong incident management and cross‑functional leadership skills.
• Excellent communication skills with both technical and non‑technical stakeholders.

• Experience with NG911 networks.
• Familiarity with public‑sector contracts, SLAs, and regulatory compliance.
• Experience in broadband, fiber, or utility network environments.
• ICS training or certification.

• Bachelor’s degree in Business, Information Technology or related equivalent experience.
• Prior experience as a senior technology executive in a complex, growth‑oriented organization preferred; experience with public‑private cooperative arrangements is beneficial.

• $125,000‑$174,000. Salary Based on Experience
• Defined Benefit Retirement Plan through the WA State Department of Retirement Systems (PERS)
• 457b Optional Supplemental Retirement Plan
• Medical, Dental and Vision insurance
• Accidental Death and Long‑Term Disability Plan
• Combined Paid Leave
• 11 Paid Holidays

Noa Net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.