Public Records Program Manager

Core Daily Responsibilities

• Lead and manage the County’s Public Disclosure and Records Management programs, including development of goals, policies, strategic direction, training materials, and documentation.
• Lead and manage the program team composed of a Records Management Office, Agency Public Records Office, Records Specialists to support search functions, and Records Center Assistant.
• Ensure consistent interpretation of laws, rules, and policies and compliance with federal, state, and local laws, policies, and procedures; monitor risk and oversee exemption and appeal processes.
• Research and stay current on state law changes and recommend policy or legislative improvements.
• Oversee the full public records disclosure process, including intake, evaluation, redaction, exemption logging, and release, and complex, multi‑departmental, or high‑risk requests in coordination with Public Records Officers, legal counsel, and communications.
• Track performance metrics and ensure compliance with statutory timelines.
• Assist the public with record requests and resolve grievances and appeals.
• Manage countywide records retention, storage, and destruction guidance to ensure compliance with all applicable laws.
• Coordinate with the Records Management Officer on retention schedules and disposition processes as well as the organization’s records management strategies, policies, and processes.
• Analyze and interpret complex reporting as it relates to public records and records management.

• Post‑secondary education in business, records management, public administration, information technology or closely related field may substitute for up to four (4) years of the required experience on a year‑for‑year basis.
• Eight years of progressively responsible experience in public records management for a government agency or legal setting including 1 year of supervisory experience.
• Submission of a resume and cover letter.

• Post‑secondary education in business, records management, public administration, information technology, or related field preferred.
• Certified Records Manager (CRM) or comparable industry‑recognized credential.

Applicants must authorize and complete a background check. Information received from the background check is reviewed on a case‑by‑case basis and does not necessarily disqualify an applicant.

You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position offers multiple career growth and promotional opportunities within Pierce County.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. Employees of the County have local, direct, and visible impact in our diverse community. We are unable to sponsor or take over sponsorship of an employment visa at this time.