Local Deputy Registrar - Vital Records Program; TLT​/SDA

Customer Service Specialist III's (Local Deputy Registrar)

Public Health – Seattle & King County Vital Records Program is seeking two (2) term-limited temporary (TLT) or Special Duty (SDA) Customer Service Specialist III's (Local Deputy Registrar) to join its team. The Local Deputy Registrar is involved in a variety of detailed tasks and functions in support of issuing birth and death certificates. The program is fast-paced, generating a significant volume of work on a daily basis.

Customers are engaged with face-to-face, by telephone, via mail, as well as through web-based resources. Customer Service Specialists are required to adhere to State and local regulations, policies, and procedures governing the maintenance, integrity, and release of vital records. There are no telework opportunities for this position.

Essential to this position is the ability to work in a stressful, fast-paced environment with frequent interruptions, without the loss of efficiency and accuracy. This position is part of a team of Customer Service Specialists who are cross trained to fill in for others as needed. The Vital Records Program is in the East Lobby of the King County Customer Service Center on the 2nd floor in King Street Center.

Temporary opportunity. Term-Limited Temporary (TLT) positions are "at-will" positions but are eligible for benefits. This TLT is currently anticipated to last up to 12 months. However, funding sources for this work remain uncertain and dependent upon decisions actively being made at both the federal and local levels. As a result, the end date of this position may be adjusted based on those decisions.

The County and the Department continue to work to secure long term funding sources.

This vacancy can also be filled as a Special Duty opportunity. For Special Duty Assignment interest, you must be a Career Service, Career Service Exempt or other regular (non-temporary) employee in King County who has completed their initial County probation. You must have supervisor approval prior to taking a Special Duty Assignment.

Note:

This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

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Work Schedule

Typical work schedule is Monday through Friday, from 8:00 am to 4:45 pm. This is a non-exempt position and is subject to the provisions of the Fair Labor Standards Act and is eligible overtime.

Work Location

This position will be based at the King Street Customer Service Center located at 201 S Jackson St, Seattle, WA 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

• Provide expertise on the New Model Law for Vital Records customers.
• Issue and sell birth and death certificates using database systems, point-of-sale…