Medical Front Desk Coordinator

Description

We are looking for a dedicated Medical Front Desk Coordinator to join our team in Seattle, Washington. This is a long-term contract position that involves ensuring a smooth and detail-oriented patient experience while managing administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.

Responsibilities:

- Verify patients' insurance coverage and eligibility while reviewing their benefits.

- Accurately collect copays and process payments using established procedures.

- Resolve registration discrepancies and address front-end claim edits efficiently.

- Oversee patient flow and maintain precise documentation in Epic systems.

- Handle referrals and intake for specialty services, including managing virtual referrals from One Medical.

- Communicate effectively with both clinical and administrative staff to ensure coordinated patient care.

- Provide outstanding customer service to patients while addressing inquiries and concerns.

- Ensure the reception area operates smoothly, including managing multi-line phone systems and inbound calls.

Requirements - Proven experience in a medical front desk, patient access, or healthcare administrative role.

- Familiarity with insurance verification processes, copays, and eligibility procedures.

- Hands-on experience with Epic or similar electronic health record systems is preferred.

- Exceptional customer service skills, especially in high-pressure, high-volume environments.

- Strong attention to detail and the ability to organize and solve problems effectively.

- Effective communication skills with an emphasis on patient-centered care.

- Ability to manage multi-line phone systems and perform receptionist duties efficiently. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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