Senior Medical Assistant - Maternal Fetal Specialty Center

Description

Join the compassionate and high performing team at the Swedish Maternal Fetal Specialty Center, where you'll play a vital role supporting complex patient care for expectant parents and families. As a Senior Medical Assistant, you will help ensure a seamless, supportive clinic experience by coordinating multiple patient care services and independently managing a wide range of clerical and administrative responsibilities.

In this advanced role, you will exercise strong independence and judgment while planning and completing diverse clinic coordination tasks. Your responsibilities will include:

• Patient Scheduling & Coordination:
  Scheduling new patient visits, followup appointments, treatment sessions, and diagnostic tests.
• Insurance Support:
  Securing insurance verifications, referrals, and authorizations to ensure timely patient care.
• Medical Record Management:
  Preparing, updating, and maintaining comprehensive patient medical records.
• Billing Support:
  Reconciling billing issues in collaboration with the clinic team.
• Patient Communication:
  Managing multiple phone lines, triaging incoming calls, and addressing patient needs with professionalism and compassion.

The Senior Medical Assistant interacts with patients and families during some of their most vulnerable moments. For this reason, excellent communication skills, strong problem‑solving abilities, compassion, sensitivity, and emotional stability are essential.

As a key member of the physician practice team, you will also serve as a professional liaison between patients, families, providers, and other departments—helping create a coordinated and reassuring care environment.

Providence Swedish caregivers are not simply valued—you're invaluable. Join our team at Swedish First Hill and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• Graduate of certified medical assistant program
• Washington Medical Assistant Certification upon hire
• National Provider BLS - American Heart Association upon hire
• 1 year of Medical Assistant experience in a healthcare setting required (i.e. physician's office, scheduler, etc.)

• Associate's Degree or equivalent from a two‑year college or technical school with emphasis in Health Care
• Experienced in obtaining insurance verifications, referrals and authorizations
• Experience with Epic

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound.

Whether through physician clinics,…