Patient Services Specialist - Harborview Medical Center Behavioral Health

Patient Services Specialist 2

Harborview Medical Center – Behavioral Health clinic has an outstanding opportunity for a Patient Services Specialist 2.

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

• Full‑time, 100% FTE (40 hours per week)
• Day Shift
• Monday – Friday

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• Or an equivalent combination of education and experience

• Pay Range Minimum: $44,496.00 annual
• Pay Range Maximum: $59,976.00 annual
• Other Compensation:
  For information about benefits for this position, visit https://(Use the "Apply for this Job" box below)./
• Shift: First Shift (United States of America)
• Temporary or Regular:
  Regular position
• FTE (Full-Time Equivalent): 100.00%
• Union/Bargaining Unit: WFSE HMC

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem‑solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at  or dso.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.